Text message terms

Texts in this program are sent by Citycane, LLC d/b/a Ideal Home Sale. Ideal Home Sale is a registered trade name of Citycane, LLC. The texts are carried by Twilio, our messaging provider.

You opt in by ticking the consent box on our website form before you send it. The box is never ticked for you, and you can send the form without ticking it. The box reads, word for word:

I agree to receive text messages from Ideal Home Sale about my property inquiry, such as follow-up and appointment reminders. Msg & data rates may apply; msg frequency varies. Reply STOP to opt out, HELP for help. No messages are sent unless the box is checked. Consent is specific to this program, not bundled, and not a condition of purchase. We do not use third-party or affiliate leads. See our Privacy Policy & SMS Terms.

Agreeing to texts is not a condition of getting an offer or of any sale. If you don't tick the box, you'll be contacted by phone or email about your inquiry, and no texts are sent.

• Follow-up about the property you asked about, such as questions about the house or the next step.
• Appointment reminders, such as the time of a walkthrough.
• Updates on your request, such as when a written offer is ready.

Message frequency varies with your inquiry. Message and data rates may apply, depending on your mobile plan. Texts we start go out only between 8 in the morning and 8 at night, Pacific time; a reply to STOP or HELP comes when you send it.

We don't send marketing for other companies. We do not sell, rent or share your mobile number or opt-in information with third parties or affiliates for marketing or promotional purposes, and your SMS consent is not shared with anyone.

• Reply STOP to any message to stop all texts from this program. You'll get one message confirming it, and then no more.
• Common words like END, CANCEL, UNSUBSCRIBE or QUIT work too, and so does telling us by phone or email that you want the texts to stop.
• Reply HELP to any message for help, or call us.

Support: call (425) 242-4673, or reply HELP to any message.

Wireless carriers are not liable for delayed or undelivered messages. Texts depend on your carrier's network and your phone's coverage, and a message can occasionally arrive late or not at all.

How we handle your information, including the rule that mobile numbers and text opt-in data are never sold or shared for marketing, is in the privacy policy. The site's general terms are in the terms of use.